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Unfreezing Innovation
One of the curses of a life in retail is the compulsion to assess any store you walk into – especially your own. As a store developer, I...
Create a long term strategy for the EV and mobility retail opportunity
The EV industry has had a testing few months. As we see it, the current danger is that some roadside retail businesses may be getting the...
Predators and Peacocks
For much of the last 15 years I’ve been either directing the evolution of the Waitrose store estate or developing new global propositions...
The most important meal of the day for London retailers
"To eat well in England you should have breakfast three times a day.” - W. Somerset Maugham (1874-1965) For the last few months I’ve been...